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Customer satisfaction is the most important thing to us. We want you to absolutely adore your lashes and your experience with each and every artist at Bombshell Lashes. If for any reason you are unhappy with the results, (or anything at all!), please contact us within 3 days so that we can schedule an appointment to fix any issues.
Late PolicyWe understand how important your time is to you, and that life happens. If you arrive late, we will do everything we can best to accommodate you. However, it is possible that time may not permit us to honor your full service, so your appointment may be shortened and/or rescheduled to ensure we give all of our clients the best experience possible. If you arrive 15 minutes late or more, we will gladly reschedule your appointment so our artists can provide you with the absolute best quality of work.
Cancellation PolicyOut of professional courtesy, we do ask for 24-hours advance notice to cancel and reschedule an appointment. Clients who unable to attend their appointments and do not notify us within 24 hours of a cancellation, or no-show, will be assessed a fee of 50% of the scheduled service. Payment in advance may be required in some instances.
Retail ProductsOur quality retail product purchases are a final sale. Should your product be damaged and/or defective at the time of purchase, we will gladly accept returns for store credit and/or direct exchange within 14-days. Please have your original receipt.